The Smart Hands IT support service is becoming a larger and more essential service offered by IT companies, especially now more than ever! With boundaries and limits the need to quarantine for 2 weeks in Singapore before getting permission to go on a tour, it is challenging and expensive for companies overseas with local teachers in Singapore who need help and technical support! And this is where Smart Hands comes in!
What are wise hands?
Smart Hands is on the ground working to support project management, create and solve problems. In fact, Smart Hands means a site-based trusted technology person or team (in Singapore) who can quickly solve potential IT issues.
Many IT enterprise customers have on-site or remote IT infrastructures that they need to maintain, and Smart Hands programs are designed to assist the customer’s IT department or manage the management of those IT infrastructures independently, as appropriate.
Our knowledgeable and experienced support engineers will be there to assist you to skillfully perform basic tasks and tasks on equipment and the environment when you cannot.
It usually involves things like colonial equipment management, rack and stack, circuit testing, complex cable configuration, equipment testing, troubleshooting, and firewall installation.
Why are wise hands important?
Monitoring and maintaining IT infrastructures is critical for companies worldwide to ensure smooth and hassle-free operation. Services managed by Smart Hand Technology IT ensure that an IT company can fully handle this service or assist an in-house IT team in handling them.
With on-site technicians, it will be easier for IT experts to find and fix the source of the problem, or increase and improve the performance of your IT infrastructure, and handle those new areas that are impossible to handle. at a distance. Some things completely require on-site services to get the job done.
How can wise hands help my business?
The ‘Smart Hands Service’ service makes it clear that someone is in control and responds to any problems that may result in the server being published. We do this by providing quality internet service support at your Singapore customer site, IT services to find the best solution for your needs, finding the right IT professionals to be the next, and to solve any problems or problems that may arise.
# 1: Emergency Response Time
The main advantage of this work is the emergency response time in production since the technology sites. Both issues, as well as the time it will take to resolve the issue, will be greatly reduced by Smart Hands IT support. This can reduce the downtime of the server and the downtime that your business may face.
In addition, this is also really effective for host companies working on their projects. With Smart Hands, you have the stability of mind and all the problems related to technology can be solved in as little time as possible. It can also provide questions and requests (for example, improving time) from an online user on the site and you can find the right answer.
# 2: Data protection
Another advantage of this type of IT support is a better database for this. The Smart Smart service helps protect data by performing real-time scanning, periodic maintenance and storing data all the time. Your business can benefit greatly from protection from damage that can take days for your company or even weeks to recover.
# 3: High productivity
High productivity is also another advantage. With reduced working hours and greater reliability of the performance of the integration tools, your business can now operate efficiently. By preventing recurring and long-term disruptions, your staff can focus on activities that are really important.
The importance of using a smart hand during the spread of coronavirus infection
Support smart hands
There is support for smart hands, on-demand support 24 hours a day, all days of the week, for remote management, troubleshooting, installation, and maintenance of customer center data centers. Smart hands contact an expert or team of technicians installed on-site who can quickly respond to problems that may arise in a data center. Hands intellectuals usually have waged inside and watched things like holding devices Cohesion, each collection of connections, cables, and wire stand, testing cycles, defective provision, test equipment, and installation of wall-grenade.
Many data centers provide smart hands to their customers. They appear to be able to delegate IT management and maintenance activities to their teams/partners in the area of the coordination center and work for the appropriate data center provider. It is common to see how smart hands in a data center increase comfort and help save time and money. However, over the past few months, people have become increasingly aware of the importance of accessing exclusive rights to modern mobile services. This is mainly due to COVID-19, a new coronavirus originally from China in early 2020.